Maximum Fixed price delivery
A big overhead for us, is the cost of postage and packaging . To ensure your items arrive in the best condition possible we have pack them well which incurs a cost. We are trialling a maximum fixed price for delivery, irrespective of weight and size. This means that we do not have to set artificial limits for free delivery. This we feel forces people to pay for things they do not necessarily need. Whilst it may be good for us, it is not good for the environment or your cupboard space!
This means that if you purchase a small item, we may be able to ship it cheaper than our maximum fixed price. Therefore, we can then reduce the delivery cost. Additionally, If delivery is more, than we absorb the cost with good will!
Delivery to Highland and Islands, Channel Islands, Isle of Man etc.
Due to many reasons beyond our control at the time of order, we cannot determine the cost of postage/delivery to locations that are not part of mainland UK. However, we will place the order on hold while we establish the most economical means and confirm with the customer they are prepared to meet these costs.
Shipping Dangerous Goods
Several of our products are classed as dangerous goods (Pure Essential oils or products that contain alcohol ). We can confirm that we can Ship Dangerous Goods as long as we conform to the shipping and packaging rules
Minimum Order
There is no minimum order. However, the cost of postage and packaging may exceed the costs for low price items
Payments
Payments will be in pounds sterling(we accept all mayor credit of debit cards and also payment by Cheque, Direct Bank Transfer, PayPal, Apple pay, Google pay and Klarna
VAT
All prices quoted throughout this site are exempt of VAT. If you ordering from outside the UK, please note you may have to pay your countries Customs duty on receipt of the goods.
Please also see our Terms and conditions
Shipping certain products may mean that to be compliant with the posting rules, we may have to compromise some of our environmental policies. e.g. several products require special criteria e.g liquids have to be enclosed in sealed plastic bags. For more information please see https://www.postoffice.co.uk/mail/what-canP-i-send